Terms of service
TERMS OF SERVICE
Last updated: [2026.05.13]
OVERVIEW
Welcome to CALYPHIA.
The terms “we”, “us” and “our” refer to CALYPHIA. CALYPHIA operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).
CALYPHIA is powered by Shopify, which provides the e-commerce platform enabling us to offer these Services to you.
These Terms of Service (the “Terms”), together with our referenced policies, describe your rights and obligations when using our Services. Please read them carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction and have given us permission to allow any of your minor dependents to use the Services.
To use our Services, including browsing or purchasing, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You warrant that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and all activity under your account. You may not transfer, sell, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible. However, product images and colors may vary slightly depending on screen settings, lighting conditions, and production variations.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. CALYPHIA reserves the right to accept or reject any order for any reason. Orders are not confirmed until payment is processed and you receive an order confirmation email.
Please review your order carefully before submitting. After confirmation, cancellations or modifications may not be possible. If an order cannot be accepted, we will notify you using the contact details provided.
All purchases are subject to our Refund & Exchange Policy.
You represent that your purchases are for personal or household use only, not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the one displayed at checkout and confirmed in your order email. Unless otherwise stated, prices exclude taxes, shipping, customs duties, and import fees.
You agree to provide complete and accurate billing and payment details. You authorize us to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.
You confirm that:
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The payment information you provide is valid and complete.
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You are authorized to use the payment method.
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Charges incurred will be honored by your payment provider.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates and not guaranteed.
We are not liable for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our reasonable control.
Once the package has been handed to the shipping carrier, delivery responsibility is shared with the carrier.
For additional details, please refer to our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our Services — including text, images, graphics, logos, videos, and software — is owned by CALYPHIA or its licensors and is protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written permission.
All CALYPHIA trademarks, logos, and designs are proprietary to us. Unauthorized use is strictly prohibited.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
Our Services may include tools, services, or links provided by third parties. These are offered “as is” and “as available.” We do not control or endorse any third-party content, websites, or tools.
Your use of third-party resources is entirely at your own risk. CALYPHIA assumes no responsibility for any harm, loss, or damages resulting from your use of such services.
SECTION 8 – PRIVACY POLICY
All personal information collected through our Services is subject to our Privacy Policy, as well as Shopify’s privacy practices.
Because our store is hosted on Shopify, information regarding your access to and use of our website may be shared with Shopify and its service providers for the purpose of operating and improving the Services.
For more information, please review our Privacy Policy.
SECTION 9 – FEEDBACK AND SUBMISSIONS
If you provide suggestions, ideas, reviews, or other feedback (“Feedback”), you grant CALYPHIA a worldwide, royalty-free, perpetual license to use, reproduce, modify, and publish that Feedback for any lawful purpose.
You represent that your Feedback does not violate any third-party rights. We are under no obligation to maintain Feedback in confidence, compensate you, or respond to your submission.
SECTION 10 – ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct errors, update information, or cancel orders affected by such inaccuracies at any time without prior notice.
SECTION 11 – PROHIBITED USES
You may use our Services only for lawful purposes. You agree not to use the Services:
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For unlawful or fraudulent activities
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To infringe intellectual property rights
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To harass, abuse, threaten, or defame others
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To send spam or unauthorized advertising
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To upload malicious code or malware
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To collect or misuse personal information belonging to others
We reserve the right to suspend or terminate access to our Services for violations of these Terms.
SECTION 12 – TERMINATION
We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms.
Sections relating to Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification will survive termination.
SECTION 13 – DISCLAIMER OF WARRANTIES
Except as expressly stated, our Services and products are provided “as is” and “as available,” without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, secure, or error-free access to the Services. Your use of our Services is at your own risk.
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, CALYPHIA, its affiliates, partners, and service providers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services or products.
This includes, but is not limited to, loss of profits, revenue, data, goodwill, or business opportunities.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless CALYPHIA, Shopify, and their affiliates, employees, and partners from any claims, liabilities, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 16 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with our posted policies, constitute the entire agreement between you and CALYPHIA regarding your use of the Services.
SECTION 18 – GOVERNING LAW
These Terms and any disputes arising from your use of our Services shall be governed by and construed in accordance with the laws of the People’s Republic of China.
SECTION 19 – CHANGES TO TERMS
We may update or modify these Terms at any time by posting a revised version on our website. Changes become effective immediately upon posting unless otherwise stated.
Your continued use of the Services constitutes acceptance of the updated Terms.
SECTION 20 – CONTACT INFORMATION
Questions regarding these Terms should be sent to:
CALYPHIA Customer Care
Email: member-services@calyphia.com
Business Address:
Shanghai IFC
8 Century Avenue, Pudong New Area
Shanghai 200120
China
Business Hours:
Monday–Friday, 9:00–18:00 (Gulf Standard Time)