Shipping policy
Shipping Policy
At CALYPHIA, every order is prepared with intention and care. Each piece is inspired by French elegance and refined femininity, and handled with meticulous attention to detail. Before shipment, every order is carefully inspected and packaged to ensure it arrives in excellent condition.
Estimated delivery time is 7–20 business days depending on destination and customs clearance. We work with trusted international couriers to ensure reliable and timely delivery. All parcels are shipped in discreet, protective packaging with no visible product details, safeguarding your privacy from dispatch to delivery.
Quality takes time. Thank you for your patience while we prepare and deliver your order with care.
Order Processing
Orders are processed within 2–4 business days after payment confirmation. Once your order has shipped, you will receive a confirmation email containing your tracking information.
Free Shipping
We offer complimentary worldwide shipping for all orders over $59 USD (or equivalent in local currency). Orders below this threshold will incur a standard international shipping fee, which will be displayed at checkout.
Delivery Estimates
Delivery times may vary depending on destination and customs regulations.
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GCC countries (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Oman): 7–12 business days
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United States and Canada: 10–15 business days
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Europe: 10–15 business days
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Rest of the world: 10–20 business days
Customs and Duties
International shipments may be subject to import duties, taxes, or customs fees as determined by local authorities. These charges are not included in our product prices or shipping fees and remain the responsibility of the customer.
Delays and Lost Packages
If your package is delayed or lost, please first check the tracking link provided in your confirmation email. For further assistance, contact us at member-services@calyphia.com with your order number, and our support team will work directly with the courier to resolve the issue.
Discreet Packaging
All orders are shipped in plain, unbranded packaging to ensure complete discretion. There are no product names or imagery on the exterior, preserving your privacy at every stage of delivery.
Customer Service
For any questions regarding your order or delivery, our customer care team is available Monday to Friday, 9:00–18:00 (Gulf Standard Time).
Contact: member-services@calyphia.com


