Privacy Policy

Last updated: May 13, 2026

CALYPHIA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). CALYPHIA is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

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Personal Information We Collect

When we use the term “personal information,” we refer to information that identifies, relates to, or can reasonably be linked to you.

Depending on how you interact with the Services, we may collect the following categories of information:

• Contact details, including your name, shipping address, billing address, phone number, and email address

• Payment and transaction information, including payment confirmation and purchase details

• Account information, such as login credentials and preferences

• Shopping activity, including products viewed, added to cart, wishlist activity, and order history

• Communications with our customer care team

• Device and browser information, including IP address and identifiers

• Usage information regarding how you interact with and navigate the Services

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Sources of Personal Information

We may collect personal information:

• Directly from you when you create an account, place an order, contact us, or otherwise interact with the Services

• Automatically through cookies and similar technologies when you browse or use the Services

• From service providers acting on our behalf

• From marketing partners and third-party platforms

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How We Use Your Personal Information

We may use your personal information to:

Provide and Improve the Services

This includes processing payments, fulfilling orders, arranging shipping, managing accounts, handling returns or exchanges, and improving your shopping experience.

Marketing and Advertising

We may send promotional communications or display advertisements related to our products and Services, including personalized advertising based on your activity on our website.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.

Security and Fraud Prevention

We use personal information to help detect fraud, maintain security, protect customer accounts, and ensure safe transactions.

Customer Support

We use your information to respond to inquiries and provide customer assistance.

Legal Compliance

We may process information when necessary to comply with legal obligations or enforce our policies and terms.

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How We Share Personal Information

We may share your information with:

• Shopify and service providers that help operate our store, including payment processing, analytics, fulfillment, hosting, and shipping services

• Marketing and advertising partners for promotional purposes

• Third-party platforms or providers when you direct us to do so

• Authorities or legal bodies when required by law

We do not sell your personal information.

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Relationship with Shopify

Our Services are hosted by Shopify, which may process personal information in order to provide and improve the Services.

Information submitted through our store may be transferred to Shopify and its service providers, including providers located outside your country of residence.

To learn more about how Shopify processes personal information, please visit Shopify’s Privacy Policy:
https://privacy.shopify.com/

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Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, remember preferences, analyze traffic, and support marketing activities.

You may control or disable cookies through your browser settings. However, some features of the Services may not function properly if cookies are disabled.

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Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties.

We encourage you to review their privacy policies before providing personal information.

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Children’s Privacy

The Services are not intended for individuals under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

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Security and Retention

We use commercially reasonable safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

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Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information

• The right to request correction of inaccurate information

• The right to request deletion of personal information

• The right to opt out of certain marketing communications

• The right to request information regarding how your data is processed

To exercise your rights, please contact us at:
member-services@calyphia.com

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International Transfers

Your personal information may be processed or stored in countries outside your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Any updated version will be posted on this page with a revised “Last updated” date.

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Contact Us

If you have questions about this Privacy Policy or how we handle your information, please email us at:

member-services@calyphia.com

Business Address:

Shanghai IFC
8 Century Avenue, Pudong New Area
Shanghai 200120
China

Business Hours:

Monday–Friday · 9:00–18:00 (Gulf Standard Time)