We ship worldwide from our storage center in Inner Mongolia, China via SF Express International.

All orders are processed within 2–3 business days, and delivery usually takes 7–15 business days, depending on your location.

Free shipping is offered on all orders over $150 USD.

Orders below this amount will be calculated at checkout.

We currently ship to the Middle East, the United States, and Europe.

Yes. Once your order has been shipped, you will automatically receive a tracking number by email.

You can follow your package’s journey anytime through the link provided.

Absolutely.
All CALYPHIA orders are shipped in plain, unbranded packaging — no product details or brand name appear on the outside, ensuring complete privacy for our customers.

Most parcels arrive within 7–15 business days after dispatch.

During peak seasons or holidays, delivery may take slightly longer.

We appreciate your patience — every order is carefully inspected and beautifully packaged before shipment.

We are currently preparing this option for selected regions.

If you have an urgent order, please contact our support team at member-services@calyphia.com, and we will do our best to assist.

You deserve something you love.

If you change your mind, you can request a return within 14 days of delivery and send the item back within 30 days.

• Returns should be sent to our return center in Inner Mongolia, China.
  
• Refunds will be issued to your original payment method once the returned items are received and inspected.
  
• Please allow 3–5 business days for processing.

To ensure hygiene and product integrity:

• Items must be unworn, unwashed, and with all original tags attached.
  
• Intimates, lingerie, and items with removed hygiene tags or labels cannot be returned.
  
• We reserve the right to refuse returns that do not meet these standards.
  

Yes. You may exchange your item for a different size or color within 30 days of delivery.

If the requested size or style is unavailable, we’ll issue a store credit or refund.

At this time, return shipping fees are not covered by CALYPHIA.

You may use your local courier service to send items to our return center.

Refunds are made to the original payment method (PayPal, credit card, or Apple Pay) within 3–5 business days after inspection.

Yes — as long as your order hasn’t been shipped yet.

Please email us immediately at member-services@calyphia.com with your order number and details.

Once dispatched, we cannot make further changes.

We accept PayPal, major credit cards, Apple Pay, and Cash on Delivery (COD) in selected regions.

All payments are protected with SSL encryption to ensure a safe and secure checkout.

All orders are processed in USD (United States Dollars).

For your convenience, our website supports currency display in USD, AED, SAR, and EUR, but checkout will always be in USD.

Yes — CALYPHIA Gift Cards and Newsletter Rewards are coming soon.

Subscribe to our newsletter to be the first to know when they launch.

Yes.
Our website shows real-time stock availability.
If an item appears “Sold Out,” you can sign up to be notified when it’s restocked.

Each product page includes a detailed Size Guide and fit notes.

If you’re between sizes or unsure, contact our team — we’ll be happy to help you find your perfect fit.